Frequently Asked Questions
Everything you need to know about shopping with Draper.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How can I return or exchange an item?
Draper offers a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached to qualify for a full refund or exchange.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Draper, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.